********** Service

I called to upgrade my contract ***, as it happens every single time I have to upgrade my contract, I was hit by that ********** services Cell C is famous for. I was told by Bridget Ntlemo that she will not be able to upgrade my contract as I belong to Vitality Mobile. She told me to call back on Monday. Even after I informed her I am no longer interested in VM, she still insisted she can't help me. My contract is and has always been with Cell C and not with VM, now I must enjoy the pleasure of horrible service just because I have Vitality Mobile as an add on to my contract? I asked Bridget if I could speak to her Team Leader (Nirvana Ramfuraga ), as always no Team Leader was available to speak to me, instead I was referred to call another number. I have been with Cell C for years not once have I ever had the pleasure of speaking to a Team Leader, no matter how frustrated you get with the service at Cell C, no Team Leader will ever put the customer first. One could easily think the Cell C vision is to be the worst service provider in the world. All I wanted was to upgrade a contract but here I am sweating for a simple thing as an upgrade, yet you pay on time everytime