RA
Rubeena A

1 reviews | Active since May 2017

05 May 2017, 10:28

********** Customer Service

<p>Dialling 084 140 is horrible. Cant hear consultant, they do not follow instructions, network keeps failing. owner of two cell phone contracts with this dismal network. </p> <p> </p> <p>Massive undertaking to have services reactivated.</p> <p> </p> <p>Very disappointed. </p> <p> </p>

0
Replies (3)
Cell C
Cell C's reply05 May 2017, 10:34
Official

Hi Rubeena

We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist.

Regards

Cell C | PN

Cell C
Cell C's reply05 May 2017, 16:05
Official

Nelly has been in contact with you to assist with this matter. However, you proposed to be contacted at a convenient time.

Regards

Cell C | PN

RA
Rubeena A's update05 May 2017, 16:39
Reviewer Update

Indeed I have been contacted by Nelly. A call that lasted 13 minutes long, and yet my issue was not satisfactorily resolved.