1 reviews | Active since Oct 2016

12 Oct 2016, 22:43

Hooooorific Service!!!!!!!!

<p>Purchased a 10GIG Data bundle on Cell C's website on the 11th of October around 12:30 PM via instant EFT through PAyFast & FNB. I am yet to have the data allocated to my number. After numerous calls to customer service and emails sent, nothing has been resolved.</p> <p>Incident Number:161 ********** 34</p>

0
Replies (4)
Cell C
Cell C's reply13 Oct 2016, 07:21
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply13 Oct 2016, 10:32
Official

Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN

Best regards,

's update13 Oct 2016, 10:36
Reviewer Update

I have emailed Derrick and asked him to call me. My cell number is working

Cell C
Cell C's reply17 Oct 2016, 12:08
Official

Derrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,