AM
Andrew M

1 reviews | Active since Sept 2018

27 Feb 2023, 11:56

Home connecta strikes again

Home Conecta Flexi once again!!!! I've lost count on the amount of times I've come to this platform for the same company and problem and no matter how many issues you log via the stupid app no one ever comes back to you. Today is the 27 February 2023, Monday Morning and the time i write this is around 11:47. Currently we are on Stage 4 loadshedding and our scheduled time for loadshedding today is at 2pm to 6pm. Right now there is no loadshedding but this whole weekend right until now I've beeeeen experiencing network and connectivity issues. Its on and off, up and down every 5mins. I've filled in forms, spoken to many consultants please do not call me and ask me to fill in forms i dont have internet connection to start with!!!!!! Just fix this problem that all and call when its done or if the consultant has a damn solution

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Replies (4)
Cell C
Cell C's reply27 Feb 2023, 13:55
Official
Good day Andrew

Thank you for contacting us. 

We sincerly apologise for the unpleasant experience. Kindly private message us the number in question, so that we can assist you. 

^NT
Cell C
Cell C's reply28 Feb 2023, 12:57
Official
Good day

Thank you for providing us with your cellphone number. We have reset the network settings. Please reboot your device and try again. 

^NT
AM
Andrew M's update28 Feb 2023, 13:39
Reviewer Update
But thats all you guys do, tomorrow I'm going to have the same problem again then I have to go this again. Can something more permanent that actually works be done please.
AM
Andrew M's update02 Mar 2023, 07:03
Reviewer Update
I'm still experiencing the same problem since yesterday. I filled out a form the last time and nothing happened. How am I supposed to send and receive emails with no ****ing Internet!!!! Please read my first complaint. Can my ****ing Internet be fixed now for **** sakes