AM
Andrew M
1 reviews | Active since Sept 2018
17 Mar 2023, 15:18
Home connecta is a ****. Don't do it
I'm tired. I should get free data for the amount of times one has to come here for assistance. I haven't had Internet for the last 24 hours. Even right now as there's no loadshedding currently. So in this area there is definitely a problem but a technician won't be sent as all you do is say you will reset the sim an then we'll end up here again in a few weeks again on something that could have been resolved if taken seriously. I give up Cell C is just trash an I hope it goes back to bankruptcy because its not like anyone is even doing anything over there. If anyone could kindly recommend a affordable Internet service provider, I would highly appreciate it. I'm done paying more for less with Cell c an then the data just evaporates an you never know how Cause you never have signal. **** Cell C
Helpful (0)
Replies (8)0
Replies (8)
Cell C's replyOfficial
17 Mar 2023, 15:43Good day Andrew
Thank you for contacting us.
We will check with our Network Team if there are any network issues in your area. Please private message us your Cell c number. Apologies for any inconvenience.
^NT
Thank you for contacting us.
We will check with our Network Team if there are any network issues in your area. Please private message us your Cell c number. Apologies for any inconvenience.
^NT
Cell C's reply17 Mar 2023, 15:43
Official
Good day Andrew
Thank you for contacting us.
We will check with our Network Team if there are any network issues in your area. Please private message us your Cell c number. Apologies for any inconvenience.
^NT
Thank you for contacting us.
We will check with our Network Team if there are any network issues in your area. Please private message us your Cell c number. Apologies for any inconvenience.
^NT
AM
Andrew M's updateReviewer Update
17 Mar 2023, 16:20All you going to do is reset the sim, nothing more nothing less. You not going to communicate with any team and even if you do, its Friday at 16:16 no one is going to do anything. You dont need to check with anyone because I'm telling you there's a problem, I'm experiencing it, am i not a paying client?? Does my experience mean nothing?? Plus my data is dissappearing. Nothing will be done about that either. Im done with this **** service
AM
Andrew M's update17 Mar 2023, 16:20
Reviewer Update
All you going to do is reset the sim, nothing more nothing less. You not going to communicate with any team and even if you do, its Friday at 16:16 no one is going to do anything. You dont need to check with anyone because I'm telling you there's a problem, I'm experiencing it, am i not a paying client?? Does my experience mean nothing?? Plus my data is dissappearing. Nothing will be done about that either. Im done with this **** service
AM
Andrew M's updateReviewer Update
17 Mar 2023, 16:45Its not in a router, how am i to do that!?? I knew it no assistance just a reboot
AM
Andrew M's update17 Mar 2023, 16:45
Reviewer Update
Its not in a router, how am i to do that!?? I knew it no assistance just a reboot
AM
Andrew M's updateReviewer Update
17 Mar 2023, 16:46Maybe i should rather move to vodacom or telkom
AM
Andrew M's update17 Mar 2023, 16:46
Reviewer Update
Maybe i should rather move to vodacom or telkom
AM
Andrew M's updateReviewer Update
17 Mar 2023, 22:49I figured that much out. Why are you responding privately.. People must see the kind of service you provide of cause the steps you sent are for a router. Did cell c not advertise that you could put the sim in a router or was that also a ****. You have my cell c number (router) and my alternative to contact me. I expect this to be resolved permanently!
AM
Andrew M's update17 Mar 2023, 22:49
Reviewer Update
I figured that much out. Why are you responding privately.. People must see the kind of service you provide of cause the steps you sent are for a router. Did cell c not advertise that you could put the sim in a router or was that also a ****. You have my cell c number (router) and my alternative to contact me. I expect this to be resolved permanently!
Cell C's replyOfficial
18 Mar 2023, 12:17Hi
The sim card can indeed be used in a router, however, in this case, the settings we provided were for a phone. Are you still experiencing the issue?
^MP
The sim card can indeed be used in a router, however, in this case, the settings we provided were for a phone. Are you still experiencing the issue?
^MP
Cell C's reply18 Mar 2023, 12:17
Official
Hi
The sim card can indeed be used in a router, however, in this case, the settings we provided were for a phone. Are you still experiencing the issue?
^MP
The sim card can indeed be used in a router, however, in this case, the settings we provided were for a phone. Are you still experiencing the issue?
^MP
AM
Andrew M's updateReviewer Update
22 Mar 2023, 11:22Yes, the fact that I've only rep**** now I've had no internet, its been on and off oh and during all that my data is being used. This is so unfair that I've decided **** Cell C this is my last month and i hope you go back into bankruptcy and everyone loses their jobs cause its not like you doing anything anyways.
AM
Andrew M's update22 Mar 2023, 11:22
Reviewer Update
Yes, the fact that I've only rep**** now I've had no internet, its been on and off oh and during all that my data is being used. This is so unfair that I've decided **** Cell C this is my last month and i hope you go back into bankruptcy and everyone loses their jobs cause its not like you doing anything anyways.
AM
Andrew M's updateReviewer Update
03 Apr 2023, 15:44I've filled out the form before and nothing was done. May I speak with a senior please. I spoke with a Emmanuel Nkuna when this issue first started happening this was last year, I then communicated with Nosipho Hlatshwayo on the 23rd of November 2022 about this issue where she sent a form, i filled it out and sent it back with no feedback there after. So do you expect me to fill out yet another form and then just sit with no feedback and horrible internet services. The date is April 2023 and I'm still here fighting about the same thing. I just done an speed test and 0.86 for download and 0.06 for upload. This is unacceptable. I don't want you to send me a form, I'd like for a senior to contact me. You have my contact details.
AM
Andrew M's update03 Apr 2023, 15:44
Reviewer Update
I've filled out the form before and nothing was done. May I speak with a senior please. I spoke with a Emmanuel Nkuna when this issue first started happening this was last year, I then communicated with Nosipho Hlatshwayo on the 23rd of November 2022 about this issue where she sent a form, i filled it out and sent it back with no feedback there after. So do you expect me to fill out yet another form and then just sit with no feedback and horrible internet services. The date is April 2023 and I'm still here fighting about the same thing. I just done an speed test and 0.86 for download and 0.06 for upload. This is unacceptable. I don't want you to send me a form, I'd like for a senior to contact me. You have my contact details.