home connecta

last month on the 4th of January i cancelled my home connecta sim card, which i was advised my contract will be canceled on the 4th of February and i wont forfeit my data for the month as R200 month of feb will be deducted. to my surprise on the 4th of Feb when my contact was cancelled my data was forfeited. so this means i was charged 200 for 4 days only. an opening calling today was advice that the consultant should have advice me that they will cancel of the 30th of February which is useless now because i have already paid. I've been a loyal customer for over 7 years and this is the best service i could ever get, ****en perthitic.