FM
Frikkie M

1 reviews | Active since Mar 2018

23 Mar 2022, 09:34

Holy Moly Son

So I wanted to take two phones,the two that were dropped off were not to specification as per telephonic conversation.I returned within the given window. Still my account was debited,I called my bank to put a stop to the debits and reverse. Second debit for over R15k,obviously didnt go through,BAM! R115 unpaid penalty and then again. And all that for someone elses negligence or bs,I dont know,All I can say if this place is in a bad place,I can most certainly see why.

0
Replies (8)
Cell C
Cell C's reply23 Mar 2022, 12:42
Official
Hi Frikkie Marx
Thank you for contacting Cell C. 

Did you receive a reference number for the devices that you returned? 

Regards
^MP 

Best regards,

FM
Frikkie M's update23 Mar 2022, 13:04
Reviewer Update
RAM came and collected the devices from my house,I have the slip.
Cell C
Cell C's reply23 Mar 2022, 13:11
Official
Please provide us with the RW(Return Waybill) number on the slip. 

^MP 

Best regards,

FM
Frikkie M's update23 Mar 2022, 14:23
Reviewer Update
RW***7
RW***8
FM
Frikkie M's update23 Mar 2022, 14:32
Reviewer Update
Did you receive the RW in full? Some digits are blocked from my side,so Im just asking.
Cell C
Cell C's reply23 Mar 2022, 15:14
Official
These are what we received.

RW***7
RW***8
 

Are they the same on your side? 

^MP 

Best regards,

FM
Frikkie M's update23 Mar 2022, 15:45
Reviewer Update
Yes they are,must be a security thing.
FM
Frikkie M's update04 Apr 2022, 08:07
Reviewer Update
Please add another R115 to the tally that you owe me for penalties from the bank, as you tried to debit my account once again end March.
Got a call from your accounts department asking me if I know my account is in arrears by like over R15k. I DO NOT OWE YOU ANYTHING, IT'S YOU THAT OWES ME!
And to top it off, I went to refuel and couldn't pay for the fuel, true story, all because of you,how embarrassed I was. I sure wish there was a Mr. Cell C, MMA style.