HIGHLY FRUSTRATED AND DISAPPOINTED IN CELL C

Cell C have been giving me the run around with regards to my contract account. Why are they not debiting my account an then they don't listen to understand, they listen to reply, please teach you'll agents how to listen to customers before responding. I the debit did not go off on the 27/12/2019 and i make arrangement on the 30/12/2019 for the debit to go off on the 31/12/2019 and the agent did not capture it, who's fault is that, then i get a call on the 03/01/2020 because an agent saw my post on Hello Peter, then she gladly tells me that she has requested for the debit to go off in the next 24hrs but it does not. Cell C is literally the worst service provider with regards to resolving issues an only when we post on Hello Peter do they try an resolve the query but fail. So i received an sms now with regards to my line been suspended which i feel is totally wrong as Cell C did not an never did re-debit my account to date. The funds are still in my account and i am literally getting frustrated and highly irritated with this contract. So Pinky the Cell C agent said she will escalate this query but was useless like the rest.

CELL C, THIS IS REALLY MAKING ME FRUSTRATED WITH REGARDS TO THE AGENTS BEHAVIOUR AND THE WAY THEY HANDLE QUERIES. WHY SHOULD I SUFFER FOR PEOPLE WHO DOD NOT LISTEN WHEN SPOKEN TO.

DISAPPOINTED CUSTOMER