MP
Madeleine P
1 reviews | Active since Aug 2025
16 Sept 2025, 14:18
Highly disapppointed
After the agent promised the issue was sorted, Cell C still debited the money
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
16 Sept 2025, 14:25Dear Madeleine P,
Thank you for reaching out.
We’re truly sorry for the inconvenience this has caused. This is not the experience we want for our customers, and we completely understand your frustration.
We have escalated the matter to our Support Team, who will review your case and assist you as quickly as possible.
Thank you for your patience and understanding.
Regards,
Cell C | CW
Thank you for reaching out.
We’re truly sorry for the inconvenience this has caused. This is not the experience we want for our customers, and we completely understand your frustration.
We have escalated the matter to our Support Team, who will review your case and assist you as quickly as possible.
Thank you for your patience and understanding.
Regards,
Cell C | CW
Best regards,
Cell C's reply16 Sept 2025, 14:25
Official
Dear Madeleine P,
Thank you for reaching out.
We’re truly sorry for the inconvenience this has caused. This is not the experience we want for our customers, and we completely understand your frustration.
We have escalated the matter to our Support Team, who will review your case and assist you as quickly as possible.
Thank you for your patience and understanding.
Regards,
Cell C | CW
Thank you for reaching out.
We’re truly sorry for the inconvenience this has caused. This is not the experience we want for our customers, and we completely understand your frustration.
We have escalated the matter to our Support Team, who will review your case and assist you as quickly as possible.
Thank you for your patience and understanding.
Regards,
Cell C | CW
Best regards,
Cell C's replyOfficial
17 Sept 2025, 09:39Dear Madeleine P,
Our Team has tried to contact you on the number *** to no avail. Please provide us with an alternative contact number or advise of a suitable time to contact you.
Cell C | DA
Our Team has tried to contact you on the number *** to no avail. Please provide us with an alternative contact number or advise of a suitable time to contact you.
Cell C | DA
Best regards,
Cell C's reply17 Sept 2025, 09:39
Official
Dear Madeleine P,
Our Team has tried to contact you on the number *** to no avail. Please provide us with an alternative contact number or advise of a suitable time to contact you.
Cell C | DA
Our Team has tried to contact you on the number *** to no avail. Please provide us with an alternative contact number or advise of a suitable time to contact you.
Cell C | DA
Best regards,
Cell C's replyOfficial
19 Sept 2025, 09:26Dear Madeleine P,
We would like to kindly remind you that we have yet to receive your bank statement, which was requested by Sidwell. Once we have the statement, we will be able to proceed with finalizing the matter.
Regards,
Cell C | GN
We would like to kindly remind you that we have yet to receive your bank statement, which was requested by Sidwell. Once we have the statement, we will be able to proceed with finalizing the matter.
Regards,
Cell C | GN
Best regards,
Cell C's reply19 Sept 2025, 09:26
Official
Dear Madeleine P,
We would like to kindly remind you that we have yet to receive your bank statement, which was requested by Sidwell. Once we have the statement, we will be able to proceed with finalizing the matter.
Regards,
Cell C | GN
We would like to kindly remind you that we have yet to receive your bank statement, which was requested by Sidwell. Once we have the statement, we will be able to proceed with finalizing the matter.
Regards,
Cell C | GN
Best regards,
Cell C's replyOfficial
22 Sept 2025, 11:18Dear Madeleine Puley,
This is a kind reminder that we’ve not yet received your bank statement as requested by Sidwell. Once we have it, we’ll be able to proceed with finalizing the matter.
Regards
Cell C | MP
This is a kind reminder that we’ve not yet received your bank statement as requested by Sidwell. Once we have it, we’ll be able to proceed with finalizing the matter.
Regards
Cell C | MP
Best regards,
Cell C's reply22 Sept 2025, 11:18
Official
Dear Madeleine Puley,
This is a kind reminder that we’ve not yet received your bank statement as requested by Sidwell. Once we have it, we’ll be able to proceed with finalizing the matter.
Regards
Cell C | MP
This is a kind reminder that we’ve not yet received your bank statement as requested by Sidwell. Once we have it, we’ll be able to proceed with finalizing the matter.
Regards
Cell C | MP
Best regards,