High importance

Cell c headoffice have the worst customer service I have had, on the 31 may 2016 they took money out my account for my contracts, they took more than what they suppose to take, i went into store at westville to find out why they have done so and the store manager have logged a case for them to investigate. It is now 6days later and I have had no feedback, evertime I make a call to speak to someone to assist me with my problem they are either not at work or too busy to deal with me. I drove up and down from my home to cell c on my own cost to get back my own money they have taken from me without my authority, I make calls to cell c on my own cost to find out how they would rectify my problem and just getting no answers as there are no one to assist. I will move all 6 my contracts over to vodacom and tell all my friends and family how pathetic cell c customer service are. I will also get my attorneys involved for the money taken out of my account unauthorized. This is called theft, you call yourself the best service provider yet 6 days later my money is still with cell c and I have to battle to get into contact with someone to assist me, no one in your headoffice looks like are working or is always sick. You CELL C are the most useless people to deal with when it comes to assisting your clients with the problems that accured from you. How pathetic....... I'm not done......