Hide and seek
Please allocate my payment. I settled your account 3 months ago. The debt is still being shown on experian. I have sent numerous emails. This is not fair
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Replies (3)0
Replies (3)
Cell C's replyOfficial
16 Dec 2025, 19:39Dear Litshani Clotilde Khadzi Booi,
Thank you for bringing this to our attention.
We sincerely apologise for the inconvenience caused. Please be assured that we take matters regarding payments and credit reporting very seriously.
A member of our support team will reach out to you shortly to assist further and ensure this matter is resolved promptly. We appreciate your patience and your commitment to working with us.
Kind regards,
Cell C | ZM
Thank you for bringing this to our attention.
We sincerely apologise for the inconvenience caused. Please be assured that we take matters regarding payments and credit reporting very seriously.
A member of our support team will reach out to you shortly to assist further and ensure this matter is resolved promptly. We appreciate your patience and your commitment to working with us.
Kind regards,
Cell C | ZM
Cell C's reply16 Dec 2025, 19:39
Official
Dear Litshani Clotilde Khadzi Booi,
Thank you for bringing this to our attention.
We sincerely apologise for the inconvenience caused. Please be assured that we take matters regarding payments and credit reporting very seriously.
A member of our support team will reach out to you shortly to assist further and ensure this matter is resolved promptly. We appreciate your patience and your commitment to working with us.
Kind regards,
Cell C | ZM
Thank you for bringing this to our attention.
We sincerely apologise for the inconvenience caused. Please be assured that we take matters regarding payments and credit reporting very seriously.
A member of our support team will reach out to you shortly to assist further and ensure this matter is resolved promptly. We appreciate your patience and your commitment to working with us.
Kind regards,
Cell C | ZM
Cell C's replyOfficial
28 Dec 2025, 12:49Dear Litshani Clotilde Khadzi Booi,
Ntibi from our support team has confirmed that they have reached out to you and is currently addressing your query. Kindly forward the proof of payment to the email address provided in order for us to conclude the query.
Cell C | DA
Ntibi from our support team has confirmed that they have reached out to you and is currently addressing your query. Kindly forward the proof of payment to the email address provided in order for us to conclude the query.
Cell C | DA
Cell C's reply28 Dec 2025, 12:49
Official
Dear Litshani Clotilde Khadzi Booi,
Ntibi from our support team has confirmed that they have reached out to you and is currently addressing your query. Kindly forward the proof of payment to the email address provided in order for us to conclude the query.
Cell C | DA
Ntibi from our support team has confirmed that they have reached out to you and is currently addressing your query. Kindly forward the proof of payment to the email address provided in order for us to conclude the query.
Cell C | DA
Cell C's replyOfficial
29 Dec 2025, 09:16Dear Litshani Clotilde Khadzi Booi,
Please note that we are still waiting for the proof of payment to be sent to the email address provided earlier.
Please forward this at your earliest convenience so we can conclude the matter promptly.
Thank you for your cooperation.
Kind regards,
Cell C | TM
Please note that we are still waiting for the proof of payment to be sent to the email address provided earlier.
Please forward this at your earliest convenience so we can conclude the matter promptly.
Thank you for your cooperation.
Kind regards,
Cell C | TM
Cell C's reply29 Dec 2025, 09:16
Official
Dear Litshani Clotilde Khadzi Booi,
Please note that we are still waiting for the proof of payment to be sent to the email address provided earlier.
Please forward this at your earliest convenience so we can conclude the matter promptly.
Thank you for your cooperation.
Kind regards,
Cell C | TM
Please note that we are still waiting for the proof of payment to be sent to the email address provided earlier.
Please forward this at your earliest convenience so we can conclude the matter promptly.
Thank you for your cooperation.
Kind regards,
Cell C | TM