KC
Kelvin C
1 reviews | Active since Apr 2014
26 Apr 2025, 20:20
Hi Hello Peter, I have a serious problem with Cell C
Hi Hello Peter, I have a serious problem with Cell C. My last contract with Cell C on my mobile number +*** ended in February but they keep deducting funds from my account even when I have written to them notifying them that I do not wish to have any data or phone contract. How can I get this resolved given that I am out of the country at the moment? I feel hopeless that they keep deducting funds from my account *******ly.
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Cell C's replyOfficial
27 Apr 2025, 07:59 Dear Kelvin Chabala
Thank you for reaching out to us.
We sincerely apologize for the frustration and inconvenience you’re experiencing. We understand how upsetting this must be, especially while you're outside the country.
Please be assured that the matter will be escalated to our support team for urgent investigation. One of our consultants will contact you shortly to assist in resolving this issue.
Thank you for bringing this to our attention, and we appreciate your patience as we work to sort this out.
Regards
Cell C | NT
Thank you for reaching out to us.
We sincerely apologize for the frustration and inconvenience you’re experiencing. We understand how upsetting this must be, especially while you're outside the country.
Please be assured that the matter will be escalated to our support team for urgent investigation. One of our consultants will contact you shortly to assist in resolving this issue.
Thank you for bringing this to our attention, and we appreciate your patience as we work to sort this out.
Regards
Cell C | NT
Cell C's reply27 Apr 2025, 07:59
Official
Dear Kelvin Chabala
Thank you for reaching out to us.
We sincerely apologize for the frustration and inconvenience you’re experiencing. We understand how upsetting this must be, especially while you're outside the country.
Please be assured that the matter will be escalated to our support team for urgent investigation. One of our consultants will contact you shortly to assist in resolving this issue.
Thank you for bringing this to our attention, and we appreciate your patience as we work to sort this out.
Regards
Cell C | NT
Thank you for reaching out to us.
We sincerely apologize for the frustration and inconvenience you’re experiencing. We understand how upsetting this must be, especially while you're outside the country.
Please be assured that the matter will be escalated to our support team for urgent investigation. One of our consultants will contact you shortly to assist in resolving this issue.
Thank you for bringing this to our attention, and we appreciate your patience as we work to sort this out.
Regards
Cell C | NT