YK
Yogan K
1 reviews | Active since Nov 2017
21 Sept 2021, 15:43
Hi all, Over the last few years since I have moved to Cell-C as a cell phone provider, one of the most consistent problems I have had with them is the crashing of sim cards. I have multiple sims with them, for each of my family members. I have taken out
Cell-C poor quality sim cards always crashing, company wants users to pay
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Replies (2)YK
Yogan K's updateReviewer Update
21 Sept 2021, 21:29Hi,
Thank you for your reply.
The sims from Cell-C crash randomly for me, and thus far it has never followed any software update.
They crash from inside different devices so it can't be a device issue either.
As a matter of fact I just had a sim crash yesterday from a Samsung Galaxy S5.
I have to make my way into town to some store just to buy a new non-rica sim, and as a totally blind person I have to depend on sighted help to get there.
All this because Cell-C chooses to provide us with poor quality sims.
Let's understand I've had this happen too many times over the years which brings me to this conclusion. I am not simply being unreasonable.
Thank you.
Thank you for your reply.
The sims from Cell-C crash randomly for me, and thus far it has never followed any software update.
They crash from inside different devices so it can't be a device issue either.
As a matter of fact I just had a sim crash yesterday from a Samsung Galaxy S5.
I have to make my way into town to some store just to buy a new non-rica sim, and as a totally blind person I have to depend on sighted help to get there.
All this because Cell-C chooses to provide us with poor quality sims.
Let's understand I've had this happen too many times over the years which brings me to this conclusion. I am not simply being unreasonable.
Thank you.
YK
Yogan K's update21 Sept 2021, 21:29
Reviewer Update
Hi,
Thank you for your reply.
The sims from Cell-C crash randomly for me, and thus far it has never followed any software update.
They crash from inside different devices so it can't be a device issue either.
As a matter of fact I just had a sim crash yesterday from a Samsung Galaxy S5.
I have to make my way into town to some store just to buy a new non-rica sim, and as a totally blind person I have to depend on sighted help to get there.
All this because Cell-C chooses to provide us with poor quality sims.
Let's understand I've had this happen too many times over the years which brings me to this conclusion. I am not simply being unreasonable.
Thank you.
Thank you for your reply.
The sims from Cell-C crash randomly for me, and thus far it has never followed any software update.
They crash from inside different devices so it can't be a device issue either.
As a matter of fact I just had a sim crash yesterday from a Samsung Galaxy S5.
I have to make my way into town to some store just to buy a new non-rica sim, and as a totally blind person I have to depend on sighted help to get there.
All this because Cell-C chooses to provide us with poor quality sims.
Let's understand I've had this happen too many times over the years which brings me to this conclusion. I am not simply being unreasonable.
Thank you.
YK
Yogan K's updateReviewer Update
27 Sept 2021, 01:14Just so everybody knows, the Cell-C agent wrote me a private reply not needing to ask for any sensitive info. I was informed this may be due to a software update. Doesn't make sense to me that a software update can crash a sim card, a piece of physical hardware, and neither did this happen to me when doing a software update either. Problem is Cell-C refuses to take ownership of this. They also took back my credit on the crashed sim and refused to replenish it when I reactivated the sim after they permanently deactivated it.
YK
Yogan K's update27 Sept 2021, 01:14
Reviewer Update
Just so everybody knows, the Cell-C agent wrote me a private reply not needing to ask for any sensitive info. I was informed this may be due to a software update. Doesn't make sense to me that a software update can crash a sim card, a piece of physical hardware, and neither did this happen to me when doing a software update either. Problem is Cell-C refuses to take ownership of this. They also took back my credit on the crashed sim and refused to replenish it when I reactivated the sim after they permanently deactivated it.