KM
Khanyiso M
1 reviews | Active since Aug 2021
21 Oct 2021, 07:57
Hi
Hi. It's been so frustrating to note that the case I reported to cell c in May about the ***** created in my account has not yet been investigated. Just yesterday, through going to the bank and reversing all the debits they are making on my account, they took about R12 000. Can you imagine the stress I'm under because of the inside job from their side and negligence from one of the top companies in South Africa I have to go through this ordeal. Anyone with a plan please help.
Helpful (0)
Replies (7)0
Replies (7)
Cell C's replyOfficial
21 Oct 2021, 09:20Hi Khanyiso
Thank you for reaching out .
Do you have a reference number we can follow u;p on?
^NH
Thank you for reaching out .
Do you have a reference number we can follow u;p on?
^NH
Cell C's reply21 Oct 2021, 09:20
Official
Hi Khanyiso
Thank you for reaching out .
Do you have a reference number we can follow u;p on?
^NH
Thank you for reaching out .
Do you have a reference number we can follow u;p on?
^NH
KM
Khanyiso M's updateReviewer Update
21 Oct 2021, 14:12Yes after initially reporting this by the 21 May 2021 there were automated responses promising I will be called within 48 hours.
Some of them are:-
***
***
***
***
Lots of them. I even went to your store in Hemingways mall East London (20 June) and Golden Acres (13 September) with no luck.
Some of them are:-
***
***
***
***
Lots of them. I even went to your store in Hemingways mall East London (20 June) and Golden Acres (13 September) with no luck.
KM
Khanyiso M's update21 Oct 2021, 14:12
Reviewer Update
Yes after initially reporting this by the 21 May 2021 there were automated responses promising I will be called within 48 hours.
Some of them are:-
***
***
***
***
Lots of them. I even went to your store in Hemingways mall East London (20 June) and Golden Acres (13 September) with no luck.
Some of them are:-
***
***
***
***
Lots of them. I even went to your store in Hemingways mall East London (20 June) and Golden Acres (13 September) with no luck.
Cell C's replyOfficial
21 Oct 2021, 14:59Did you send through the affidavit and ID copy?
^NH
^NH
Cell C's reply21 Oct 2021, 14:59
Official
Did you send through the affidavit and ID copy?
^NH
^NH
KM
Khanyiso M's updateReviewer Update
21 Oct 2021, 15:04Yes in May and through the stores I went to. Now I have to change the accounts because cell c failed me. My debit accounts bounced yesterday and now I have to pay for that
KM
Khanyiso M's update21 Oct 2021, 15:04
Reviewer Update
Yes in May and through the stores I went to. Now I have to change the accounts because cell c failed me. My debit accounts bounced yesterday and now I have to pay for that
KM
Khanyiso M's updateReviewer Update
21 Oct 2021, 15:17I've been doing that since 21 May.
KM
Khanyiso M's update21 Oct 2021, 15:17
Reviewer Update
I've been doing that since 21 May.
KM
Khanyiso M's updateReviewer Update
21 Oct 2021, 15:33I think customer services. OK thanks I will try to send to ***
KM
Khanyiso M's update21 Oct 2021, 15:33
Reviewer Update
I think customer services. OK thanks I will try to send to ***
Cell C's replyOfficial
21 Oct 2021, 15:46Thank you received , we will be in touch.
^NH
^NH
Cell C's reply21 Oct 2021, 15:46
Official
Thank you received , we will be in touch.
^NH
^NH