1 reviews | Active since Dec 2016
HERE'S YOUR CSI SERVICE RATING!!!!!
I need some help understanding something here : You double debit me...claim you can't see the 2nd payment....i spend 2 hours at GREENSTONE MALL BEING ''ASSISTED'' BY SPHIWE....ask for my bank statement (which i provide) along with my contract statement...ask for 48 [working hours] to work through the query and state you'll contact me by Thursday to provide feedback and a week later you have the nerve to send me an email to rate your service regarding the ''SOLUTION" to my query?
WHO PROVIDED THE FEEDBACK REGARDING THE RESOLUTION????!!!!!!!!
Y'all don't know anything about good customer service ne????
Someone contact me with feedback ASAP .
FEEDBACK which should be : We apologize for the inconvenience of the incorrect debit on your account; we have reversed your money along with the bank charges !!!!
We regret to hear of the unpleasant customer experience you have received with Cell C.
Our team will investigate and contact you for assistance.
^YM
We regret to hear of the unpleasant customer experience you have received with Cell C.
Our team will investigate and contact you for assistance.
^YM