1 reviews | Active since Dec 2019
Helpful call centre agent
I've been having a whole lot of problems with cell c since I app**** for a payment relief on my installment. I did eventually receive a call on the 15th May 2020 to say that I have been granted a payment on which I can pay half of my installment and none of my lines will be suspended. I was happy with that. Anyways on the 30th May 2020 I did an eft of half my installment and then on the 11th June my lines were suspended except one. All of my lines are linked to one payment. Since the 11th of June I've been trying to get the lines that have been suspended reactivated. I got no help from any of the agents that took my call except for Silindile today. I was very pleased with the way she handled my query and she could see that payment was made and an agreement was also made. She has had my lines reactivated for me. Thank you Silindile. May God always be with you.
We are delighted to hear that Silindile has shown you just how much we value you as our customer and assisted in a commendable manner.
We will gladly share this compliment with Silindile and her manager.
Have a lovely day further.
^PN
We are delighted to hear that Silindile has shown you just how much we value you as our customer and assisted in a commendable manner.
We will gladly share this compliment with Silindile and her manager.
Have a lovely day further.
^PN
