SB
Shaka B
1 reviews | Active since Aug 2020
24 Aug 2020, 12:52
Helpdesk is worthless
Trying to solve a issue. After 17 days still no solution. Call centre is worthless
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
24 Aug 2020, 13:07Hi S***a
We apologize for the manner in which this matter was handled and for the inconvenience caused.
Kindly send us a priate reply with your ID number & reference, we'll follow up and assist.
^PN
We apologize for the manner in which this matter was handled and for the inconvenience caused.
Kindly send us a priate reply with your ID number & reference, we'll follow up and assist.
^PN
Best regards,
Cell C's reply24 Aug 2020, 13:07
Official
Hi S***a
We apologize for the manner in which this matter was handled and for the inconvenience caused.
Kindly send us a priate reply with your ID number & reference, we'll follow up and assist.
^PN
We apologize for the manner in which this matter was handled and for the inconvenience caused.
Kindly send us a priate reply with your ID number & reference, we'll follow up and assist.
^PN
Best regards,
SB
Shaka B's updateReviewer Update
24 Aug 2020, 14:00ID:***
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SB
Shaka B's update24 Aug 2020, 14:00
Reviewer Update
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Cell C's replyOfficial
24 Aug 2020, 14:16Thank you, we'll follow up.
^PN
^PN
Best regards,
Cell C's reply24 Aug 2020, 14:16
Official
Thank you, we'll follow up.
^PN
^PN
Best regards,
SB
Shaka B's updateReviewer Update
27 Aug 2020, 09:56And again nothing happened fro your promise it seems like a corporate culture. No reply or contact back from this complaint.
SB
Shaka B's update27 Aug 2020, 09:56
Reviewer Update
And again nothing happened fro your promise it seems like a corporate culture. No reply or contact back from this complaint.
SB
Shaka B's updateReviewer Update
27 Aug 2020, 09:59It seems that not even Hellopeter can get CellC to resolve a problem created by themselves. The helpless helpdesk is the only option to try and solve the problem.
SB
Shaka B's update27 Aug 2020, 09:59
Reviewer Update
It seems that not even Hellopeter can get CellC to resolve a problem created by themselves. The helpless helpdesk is the only option to try and solve the problem.
Cell C's replyOfficial
02 Sept 2020, 15:54Hi S***a
Thank you for awarding us the opportunity to assist you.
We can confirm that your query has been resolved.
^MM
Thank you for awarding us the opportunity to assist you.
We can confirm that your query has been resolved.
^MM
Best regards,
Cell C's reply02 Sept 2020, 15:54
Official
Hi S***a
Thank you for awarding us the opportunity to assist you.
We can confirm that your query has been resolved.
^MM
Thank you for awarding us the opportunity to assist you.
We can confirm that your query has been resolved.
^MM
Best regards,