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Shahida M
1 reviews | Active since Aug 2019
22 Aug 2025, 22:34
Help to pay off account
Has my account been handover to a collection agency yet because I know my number is suspended due to none payment and I would like to set up a payment arrangement please can you tell me to who my account has been handover to or who can help with a payment arrangement I do not want the contract anymore so I don't expect my number to be reactivated I just would like to pay off the account in monthly installments.so I can close off this account please help me with options
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Replies (2)
Cell C's replyOfficial
23 Aug 2025, 08:14Dear Shahida Miles,
Thank you for reaching out and bringing your enquiry to our attention.
We understand your concern regarding the status of your account and your request to set up a payment arrangement. We’ve referred your query to our support team, who will investigate and get back to you with the necessary details, including whether your account has been handed over to which collection agency and the available options for settling the balance in monthly installments.
We appreciate your patience and will ensure you receive the assistance you need to resolve this matter.
Cell C | GM
Thank you for reaching out and bringing your enquiry to our attention.
We understand your concern regarding the status of your account and your request to set up a payment arrangement. We’ve referred your query to our support team, who will investigate and get back to you with the necessary details, including whether your account has been handed over to which collection agency and the available options for settling the balance in monthly installments.
We appreciate your patience and will ensure you receive the assistance you need to resolve this matter.
Cell C | GM
Cell C's reply23 Aug 2025, 08:14
Official
Dear Shahida Miles,
Thank you for reaching out and bringing your enquiry to our attention.
We understand your concern regarding the status of your account and your request to set up a payment arrangement. We’ve referred your query to our support team, who will investigate and get back to you with the necessary details, including whether your account has been handed over to which collection agency and the available options for settling the balance in monthly installments.
We appreciate your patience and will ensure you receive the assistance you need to resolve this matter.
Cell C | GM
Thank you for reaching out and bringing your enquiry to our attention.
We understand your concern regarding the status of your account and your request to set up a payment arrangement. We’ve referred your query to our support team, who will investigate and get back to you with the necessary details, including whether your account has been handed over to which collection agency and the available options for settling the balance in monthly installments.
We appreciate your patience and will ensure you receive the assistance you need to resolve this matter.
Cell C | GM
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Shahida M's updateReviewer Update
23 Aug 2025, 10:58Have they got back to you with feedback yet
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Shahida M's update23 Aug 2025, 10:58
Reviewer Update
Have they got back to you with feedback yet