NR
Ntsiki R

1 reviews | Active since Mar 2017

28 Mar 2017, 10:36

Hell of the bad experience

<p>I got a new contract with Cell C on friday and they sent me a faulty sim card and told me to buy the new sim card. I did that and now they tell me that my number is not on their system and ive always been using Cell C number for years. Now they disactivated and they telling me that they will call me back to assist and this has been going on from Friday. I really regret to have taken a contract with them because they are not helpful and they dont put teh customer first. Now i dont even have access to bank. This is ridiculus. Its Tuesday and this has still not been sorted</p>

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Replies (3)
Cell C
Cell C's reply28 Mar 2017, 10:51
Official

Hi Ntsiki

Sincere apologies for the delay and inconvenience caused.

We will ensure that this matter is sorted. Communication will follow.

Regards

Cell C | PN

NR
Ntsiki R's update28 Mar 2017, 11:08
Reviewer Update

What us your turn around time as i have to use my online banking to pay urgent things?

Cell C
Cell C's reply29 Mar 2017, 12:22
Official

Mpho confirmed that he has contacted you and assisted with this matter.

Regards
Cell C | PN