So this is my second review of this terrible company who lie, make false promises and treat their customers like S###.
Refer to my other review for more info but to simplify:
1. Bought a R2000 LTE package from a Cell C shop. 2. Was promised good coverage of at the very least 10mbps (Would ahve been fine) 3. Can't get above 0.8 mbps on the Ookla Speedtest. 4. Go back to the shop to ask for help 5. I was told that the speed is unfortunate and that there is nothing they can do but the call center will try to organize something to help me. 6. Weeks go by - nothing. 7. I go to the shop, they say Oh that speed is unfortunate but that's just how it goes with LTE. They tell me to contact the call center. 8. I eventually get through to the call center, they then tell me that it's odd that the shop would tell me to call them because they deal with contractual clients, not prepaid. They send me back to the shop and tell me that the shop must contact a special department that deals with refunds. 9. I do that, sit for an hour in the shop - the person who gave me the call center details days before "fobs" me off to someone else and refuses to help me. 10. Still no results. I'm promised that people will contact me to arrange a signal check. 11. A week later, still nothing. (Got 2 calls from 084145) but when I answer, the line then goes dead - weird because this DOESN'T HAPPEN WITH ANY OTHER PHONE THAT CALLS ME) 12. Here we are now.
ALL I WANT FROM THIS HELLISH COMPANY IS A REFUND FOR A PRODUCT I WAS **** TO ABOUT.
Best regards,
Best regards,
Best regards,
Best regards,
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