1 reviews | Active since Jan 2016
Having to pay for a tablet i havent used
16 December 2015 my husband decided that we need phones & he decided on Cell C, biggest mistake ever.<br> Every time we decided on a cell phone we liked we were told 'sorry we out of stock'. Eventually fourth time lucky and we took out a combo deal with phone and a tablet.<br> Got home the evening switched on the phones and after a few mins of activity noted that the tablet was faulty. took it to Cell C the very next morning met with an extremely unfriendly manager listed all my complaints about the phone and was told it couldn't be true as it was new. I was sent home with the phone to return in a few days if problem persists.<br> next Tuesday I was there(waited a few days as I did not want to be sent home again). The very nice sales assistant listened to me and tested the phone, only to discover that everything I initially told the manager was true. Difference being she took the time to actually test it,she then booked in the phone and I was told id be contacted in 7 working days.<br> first instalment in due on Friday 15 Jan and I still have no phone. When I go to the store to ask I just get told please have patience and wait for an sms. definitely cancelling! Y pay for a phone I haven't used
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We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
