1 reviews | Active since May 2020
HAVIG ANGHTMARE BEING A CELL C CUSTOMER
Last month i wrote s review here about cell c for charging me a failed debt order while they debted my account now .and i told them that someone from cell c changed my debt order date because in December our salaries delayed to be paid in our account so i hade to call them that they must deduct their money the first call i did didn't help me i did another call she said i will be debited on the 6th of January indeed they did that but she changed my debt date permanently from 27 to 6th but on my contract I'm suppose to be debited on 27 of every monthy even when they ask me their security questions about my debt order date I'm still telling them about 27 and i pass those stupid questions then when they're going through my contract they tell me that my debt order is set to go off on the 6th of every monthy i told them that i didn't change my debt order date i only ask them to debt my account because i don't want to get a bad credit record because of them but they keep on changing me failed debt order and they will charge me for failed debt order for the 6th again they will also say my account is on arrears on their system because of this stupid date they created on their own when asked how much i need to pay their will say you have already paid but in the system you're supposed to pay on the 6th i told them.to change it i even told Moses Mofookeng to change it when he called me about a review i wrote here but to my surprise again last month they didn't deduct my account instead they debited the one that i pay by the last day of every month tgis for the 27 they didn't again i will be charged failed debt order fee i phoned cell c on Tuesday i asked them to debt my account she told me a same story that my debt order date is set to be on the 6th i told her that was wrong i told her to change it for me and it must be set for 27 and i asked her to set a temporary date so that they can deduct the3 money she said i will be debited on the 3 of March even today so i know by the end of the month i must wait vfor being charged failed debt order fee because of their incompetence i regret for having a contract with cel c it just a nightmare
Thank you for contacting Cell C.
We have received your billing query. Kindly be advised that invoices will be available from the 7th of March 2021 which will indicate if there are any extra charges for a failed debit order.
^MM
Thank you for contacting Cell C.
We have received your billing query. Kindly be advised that invoices will be available from the 7th of March 2021 which will indicate if there are any extra charges for a failed debit order.
^MM
Cell C Notification
Dear Cell C Customer
According to our records your account is in arrears by R 476.97. Please make a payment towards the account to prevent further action or kindly contact us on 084135 to discuss the options.
How to pay your account:
• | Direct Deposit/Electronic Funds Transfer using the banking details below:
|
Bank: Nedbank
| Branch Code: 145405
| Account Name: Cell C Service Provider Company (Pty) Ltd
| Account Number: ***
|
***
• | Switch to Debit Order Direct Deposit/Electronic Funds Transfer
|
If you are not already a debit order client you can switch to debit order by contacting Customer Care on ***. Alternatively you can email ***
• | EasyPay
|
Use the EasyPay number reflecting on your Cell C statement at a retailer to pay your account.
Kind regards
Cell C Collections .After so many times trying to beg you to debt my account you sending me this stupid message threatening me as if it's my fault this is useless company with useless robots pretending to be human beings
Cell C Notification
Dear Cell C Customer
According to our records your account is in arrears by R 476.97. Please make a payment towards the account to prevent further action or kindly contact us on 084135 to discuss the options.
How to pay your account:
• | Direct Deposit/Electronic Funds Transfer using the banking details below:
|
Bank: Nedbank
| Branch Code: 145405
| Account Name: Cell C Service Provider Company (Pty) Ltd
| Account Number: ***
|
***
• | Switch to Debit Order Direct Deposit/Electronic Funds Transfer
|
If you are not already a debit order client you can switch to debit order by contacting Customer Care on ***. Alternatively you can email ***
• | EasyPay
|
Use the EasyPay number reflecting on your Cell C statement at a retailer to pay your account.
Kind regards
Cell C Collections .After so many times trying to beg you to debt my account you sending me this stupid message threatening me as if it's my fault this is useless company with useless robots pretending to be human beings
