1 reviews | Active since Aug 2013
Havent Received Invoices since April 2015
I took a data contract with cell c in April this year as my employer requires me to have internet connection at home so I can be able to work after hours and claim for the data used at the end of each month. I have unfortunately not been unable to submit my claims to employer as cell c has not been sending me invoices from APRIL - OCT 15 but have been debiting my account every month. I have called cell c several times and each time your consultants would promise to send invoices but never do. on the 27th of October cell c debited R1001 from my bank account which is higher than normal, I again called cell c and requested for an invoice and informed the lady that if I don't get the invoice I will have no other option but to go to the bank and reverse the debit order as I have been paying for months but not receiving invoices for me to claim from my employer. <br> I never received anything from cellc only to discover when calling them for the 100th time on the 29th that they had captured my invoices incorrectly on their system. I gave them the correct address and made an arrangement with them that I was going to submit claims for all these months to my employer and pay the outstanding
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
