CM
Cindy M

1 reviews | Active since Jul 2017

04 Apr 2022, 10:09

Have no words

Looks like one has to come to hello Peter to get any form of assistance. I had a new contract and the device received was faulty, it went in to the repairs department and it was stated that it was a manufacturer error, an exchange was then logged. Back office called me they did not have stock, spoke to sales department they too advised on no stock. Next day I received a delivery (the exchange) only to discover this too was a resealed device as it had fingerprint smudges, the plastic at the back was not the norm and the device too was dusty, so basically they resealed my faulty device and shipped it back to me. I can not believe that Cell C would insult my intelligence in this manner. Now we know why Cell C is loosing 500 billion rand.

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Replies (1)
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Cindy M's update06 Apr 2022, 15:24
Reviewer Update
Ok so no one in Cell c knows what they are doing, spent all day trying to follow up as no one gets back to you. They can't find a paper trail, not the IMEI nr on the device but they can pick up that it's been delivered. Really this is beyond pathetic. You all better contact me today and cancel this f contract!!!!!!!!!