FM
Frikkie M
1 reviews | Active since Mar 2019
19 Jul 2022, 10:07
Have no control over emergency recharge in contract.
The staff on the line was very friendly and help me to the best of there ability.
But what I find lacking from Cell C is that you can not select the limit or cancel the emergency recharge.
I believe as a contract holder you have the right to limit or cancel the emergency recharge.
Another questions they could not answer is what is the limit on the contract. Does this keep going somewhere there has to be a limit set.
I find it lacking that there is no control over the emergency recharge as a contract holder.
Regards, Frikkie
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
19 Jul 2022, 10:23Dear Frikkie,
Thank you for getting in touch with Cell C.
we have received your review regarding the "Emergency Airtime" and "Limits on contract".
To view and set limit on your line, please follow the instruction below:
Dial *147# >> My Account >> Out Of Bundle Spend Control >> Manage Out of bundle Spend
For emergency recharge options:
Dial *147# >> Emergency Recharge >> Airtime Auto TopUp >> Cancel/activate subscriptions.
^NZ
Thank you for getting in touch with Cell C.
we have received your review regarding the "Emergency Airtime" and "Limits on contract".
To view and set limit on your line, please follow the instruction below:
Dial *147# >> My Account >> Out Of Bundle Spend Control >> Manage Out of bundle Spend
For emergency recharge options:
Dial *147# >> Emergency Recharge >> Airtime Auto TopUp >> Cancel/activate subscriptions.
^NZ
Cell C's reply19 Jul 2022, 10:23
Official
Dear Frikkie,
Thank you for getting in touch with Cell C.
we have received your review regarding the "Emergency Airtime" and "Limits on contract".
To view and set limit on your line, please follow the instruction below:
Dial *147# >> My Account >> Out Of Bundle Spend Control >> Manage Out of bundle Spend
For emergency recharge options:
Dial *147# >> Emergency Recharge >> Airtime Auto TopUp >> Cancel/activate subscriptions.
^NZ
Thank you for getting in touch with Cell C.
we have received your review regarding the "Emergency Airtime" and "Limits on contract".
To view and set limit on your line, please follow the instruction below:
Dial *147# >> My Account >> Out Of Bundle Spend Control >> Manage Out of bundle Spend
For emergency recharge options:
Dial *147# >> Emergency Recharge >> Airtime Auto TopUp >> Cancel/activate subscriptions.
^NZ
FM
Frikkie M's updateReviewer Update
19 Jul 2022, 10:58Hello
Thank you for the reply. But it does not help me.
I do not want the world to see my business. But all I will say is that a family member has the phone and all they will do again is activate it again.
I need to limit or cancel it permanently so that they can not activate it again.
Else I am going to struggle to pay the monthly contract.
Regard,
Frikkie
Thank you for the reply. But it does not help me.
I do not want the world to see my business. But all I will say is that a family member has the phone and all they will do again is activate it again.
I need to limit or cancel it permanently so that they can not activate it again.
Else I am going to struggle to pay the monthly contract.
Regard,
Frikkie
FM
Frikkie M's update19 Jul 2022, 10:58
Reviewer Update
Hello
Thank you for the reply. But it does not help me.
I do not want the world to see my business. But all I will say is that a family member has the phone and all they will do again is activate it again.
I need to limit or cancel it permanently so that they can not activate it again.
Else I am going to struggle to pay the monthly contract.
Regard,
Frikkie
Thank you for the reply. But it does not help me.
I do not want the world to see my business. But all I will say is that a family member has the phone and all they will do again is activate it again.
I need to limit or cancel it permanently so that they can not activate it again.
Else I am going to struggle to pay the monthly contract.
Regard,
Frikkie
FM
Frikkie M's updateReviewer Update
19 Jul 2022, 11:00I also remember on the previous contract I was able to do this to set a manual limit.
That required me to call and set the limit of the Emergency data and airtime.
That required me to call and set the limit of the Emergency data and airtime.
FM
Frikkie M's update19 Jul 2022, 11:00
Reviewer Update
I also remember on the previous contract I was able to do this to set a manual limit.
That required me to call and set the limit of the Emergency data and airtime.
That required me to call and set the limit of the Emergency data and airtime.