HK
Honey K

1 reviews | Active since Oct 2016

17 Jan 2018, 14:13

has cell c turned in to vodacom by taking ones airtime

i never thought that i would experience this with cell c as well. just yesterday i recharged my account with R150 airtime, which is something i have done so many times before and the reason why i moved to cell c. the airtime together with its freebies last me a long time because i make calls to cell c numbers and i switch of my data when i am not using it and i have never had to buy the whatsapp bundle. this is how i use my free data ( 400MB) to access whatsapp and occasional receiving of emails and switch it off. This time around i am shock, i normally check my balance so that i don't exceed what i have, by the evening of the same day i recharged i was left with less then 200 MB and my airtime was at R 110.00 with whatever cents . you wont believe what my current airtime balance is as i am writing this review. I am sitting with R 0.00 balance mind you i have not made any call whatsoever the only thing i have bought is the whatsapp bundle of R12 and my 400MB. Can some please explain this scenario because i really don't understand what is going here. should one stop and look for better reliable networks?

0
Replies (2)
Cell C
Cell C's reply17 Jan 2018, 14:29
Official

Our team will investigate your query and provide feedback with the aim of resolving this matter.

Regards

Cell C | DA

Cell C
Cell C's reply18 Jan 2018, 10:47
Official

Maropeng confirmed that he has contacted you and the matter has been addressed.

Regards

Cell C | DA