SO
Sacha O

1 reviews | Active since Oct 2022

18 Oct 2022, 22:27

Harrassment from misinformed debt collectors

I'm unsure as to where all my previous emails are going. I'm responding to this email address, YET AGAIN!.

I WILL REITERATE - IN CAPITAL LETTERS!

MAYBE / POSSIBLY (highly doubt it) ... SOMEONE WHO IS ABLE TO THINK ON THEIR OWN AND WITHOUT A COMPUTER HELPING THEM THINK, WILL RESPOND WITH A LEGIBLE RESPONSE. AS IT SEEMS YOU ARE INCAPABLE OF DOING SO!

I OWE NOTHING TO CELL C!

LET ME REPEAT! I SACHA ORMOND. OWE NOTHING TO CELL C TELECOMMUNICATIONS.

I HAVE CONTACTED THEM DIRECTLY ON NUMEROUS OCCASIONS TO CHECK. MY TWO CONTRACTS WITH CELL C, WHICH I HAVE HAD FOR MORE THAN 12 YEARS, HAVE BEEN ON DEBIT ORDER FOR MANY YEARS. SOMETHING WHICH IS CONFIRMED EVERY! SINGLE! TIME! I CONTACT CELL C IN THEIR SECURITY QUESTIONS. I HAVE ALSO CANCELLED ONE OF MY CONTRACTS WITH CELL C RECENTLY AND IT WAS YET AGAIN CONFIRMED THAT I OWE NOTHING TO CELL C.

CARRY ON, I HAVE 1 CELL C CONTRACT FROM TWO. WHICH WILL BE DOWN TO ZERO IF YOU CONTINUE WITH THIS HARRASSMENT.

LET ME BREAK IT DOWN AGAIN:

1. I HAD 2 CONTRACTS WITH CELL C

2. THEY WERE CONNECTED ON THE SAME BILL.

3. I HAVE A DIRECT DEBIT ORDER WHICH HAS BEEN ONGOING FOR MANY YEARS.

4. THIS IS DEBITED EVERY 25TH OF THE MONTH.

5. HOW IS IT THEN, THAT MY ACCOUNT CAN BE IN ARREARS?

IF YOU WOULD LIKE PROOF OF THESE DEBITS GOING OFF ON MY ACCOUNT. PLEASE LET ME KNOW. I WILL SEND THEM TO YOU, AS I DID WITH THE PREVIOUS DEBT COLLECTORS WHICH HAVE SINCE STOPPED CONTACTING ME.

I SUGGEST YOU SPEAK TO YOUR CLIENT AND GET BOTH STORIES STRAIGHT AS THIS IS HARRASSMENT AND IS BEING SENT TO THE OMBUDSMAN AGAIN.

You clearly do not value your long standing and paying customers. If so, you would not be harassing them with nonsense such as this

Do your homework, answer me human to human and then we can speak about me keeping my business with cell c or looking elsewhere.

Sacha Ormond

Fed-up-soon-to-be-ex-CELL-C-"valued-customer"

0
Replies (3)
SO
Sacha O's update19 Oct 2022, 09:01
Reviewer Update
If I am reading this correctly. The hand over is from 2014? 2014? And I'm handed over now? And threatened? I'm not satisfied with this. Even then! My account was on a debit order! Cell C - wake up! I do not accept this idiocy! Your customer service is despicable. Your follow up is even worse. Yet again, a computer generated response instead of accepting the fact that your *********** staff have messed up.
SO
Sacha O's update19 Oct 2022, 09:43
Reviewer Update
Furthermore, IF there was any debt owing. HUGE IF! the debt has long since prescribed. Please try your luck elsewhere. "We have received your review regarding your Cell C account *** (2014) which is handed over." I reiterate, there is no money owing to Cell C. As per law, I have not made any interim payment towards this "so called" debt. I have not acknowledged said "debt". The prescribed period of 3 years has passed. If you would like reference to the "prescription act"
  • A person who is indebted (“debtor”) to another person (“creditor”) will not be liable to pay such debt after a certain period of time has passed.
  • This means that the creditor may not institute legal action against the debtor for such a debt.
  • If the debtor prevents the creditor from gaining knowledge of the debt (excluding debts arising from contracts), prescription runs from when the creditor gains knowledge of the existence of the debt. In which instance, I have never been made aware of this debt and I vehemently deny any debt to Cell C. I have on many occasions been told that I do not owe Cell C anything.
SO
Sacha O's update19 Oct 2022, 13:09
Reviewer Update
Looking forward to hearing from your legal department. More bullying? Threats? I do not take kindly to either... the ombudsman has bern informed of all communications. Will be updating.