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SM
Shaun M

1 reviews | Active since Jul 2013

15 Jan 2021, 09:33

Harassment from your legal team

Hi. I need urgent assistance with this matter. I am being continuously harassed by your legal team, with calls stating that I have two contracts in my name and I owe an outstanding balance. The last contact I had ended in 2015, and I moved over to another service provider. This has been going on for years now, and in effect, it has now affected my credit rating which is ridiculous!

Can you urgently have someone contact me to sort this out.

0
Replies (6)
Cell C
Cell C's reply15 Jan 2021, 09:57
Official
Good Morning Shaun,

Thank you for reaching out to Cell C.

We have received your review with your query. Our Support Team will be in touch to assist resolve the matter.

^NZ
Cell C
Cell C's reply15 Jan 2021, 12:33
Official
Noted.

Thank you. 

^NZ
SM
Shaun M's update18 Jan 2021, 08:51
Reviewer Update
Morning

Someone contacted me last week to assist. They provided me with two companies to contact regarding my balances due on two accounts, Nimble Group and SSDA. I contacted Nimble Group and they assisted me and the balance was paid. When I contacted SSDA, they informed me that the account was closed. Can you please assist as I now have no idea who to contact regarding the other account. Thanks
Cell C
Cell C's reply18 Jan 2021, 09:55
Official
Good day Shaun

Thank you for getting back to us.

We will double-check from our end and contact you with feedback.

^NZ
SM
Shaun M's update19 Jan 2021, 10:00
Reviewer Update
Hi. Just following up if you received any feedback. The account in question is ***. Case no ***. Thanks
SM
Shaun M's update20 Jan 2021, 08:38
Reviewer Update
Hi. Can someone please contact me with feedback as I would like to settle this account