NM
NATASSHA M
1 reviews | Active since Dec 2018
03 Nov 2025, 15:50
Harassed by Cell C
I am being harassed by Cell C 5 years after I cancelled my home fibre line and moved out of the property. I have provided them with the cancellation emails etc and I am still contacted on a weekly basis SSDA, an attorney's firm DOES NOT UNDERSTAND prescribed debt as well, shocking for a
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Replies (3)0
Replies (3)
Cell C's replyOfficial
03 Nov 2025, 16:09Dear NATASSHA M,
Thank you for bringing this matter to our attention.
We sincerely regret the continued communication regarding your cancelled home fibre line, and we understand how distressing this must be.
Please be assured that the matter has now been escalated to our support team for further investigation and resolution.
Regards
Cell C | DA
Thank you for bringing this matter to our attention.
We sincerely regret the continued communication regarding your cancelled home fibre line, and we understand how distressing this must be.
Please be assured that the matter has now been escalated to our support team for further investigation and resolution.
Regards
Cell C | DA
Best regards,
Cell C's reply03 Nov 2025, 16:09
Official
Dear NATASSHA M,
Thank you for bringing this matter to our attention.
We sincerely regret the continued communication regarding your cancelled home fibre line, and we understand how distressing this must be.
Please be assured that the matter has now been escalated to our support team for further investigation and resolution.
Regards
Cell C | DA
Thank you for bringing this matter to our attention.
We sincerely regret the continued communication regarding your cancelled home fibre line, and we understand how distressing this must be.
Please be assured that the matter has now been escalated to our support team for further investigation and resolution.
Regards
Cell C | DA
Best regards,
Cell C's replyOfficial
05 Nov 2025, 19:07Dear Natassha M,
As per our support team, we attempted to contact you on 04 November 2025, but the call rang without being answered. Please let us know a convenient time for us to reach you between 07:00 and 16:00.
Thank you for your time and cooperation.
Regards,
Cell C | RM
As per our support team, we attempted to contact you on 04 November 2025, but the call rang without being answered. Please let us know a convenient time for us to reach you between 07:00 and 16:00.
Thank you for your time and cooperation.
Regards,
Cell C | RM
Best regards,
Cell C's reply05 Nov 2025, 19:07
Official
Dear Natassha M,
As per our support team, we attempted to contact you on 04 November 2025, but the call rang without being answered. Please let us know a convenient time for us to reach you between 07:00 and 16:00.
Thank you for your time and cooperation.
Regards,
Cell C | RM
As per our support team, we attempted to contact you on 04 November 2025, but the call rang without being answered. Please let us know a convenient time for us to reach you between 07:00 and 16:00.
Thank you for your time and cooperation.
Regards,
Cell C | RM
Best regards,
Cell C's replyOfficial
12 Nov 2025, 07:45Dear Natassha,
Sidwell from our support team has confirmed that he has contacted you. The issue with your account has been resolved, and a confirmation letter has been issued to you.
Thank you for giving us the opportunity to address this matter and make things right.
Cell C | DA
Sidwell from our support team has confirmed that he has contacted you. The issue with your account has been resolved, and a confirmation letter has been issued to you.
Thank you for giving us the opportunity to address this matter and make things right.
Cell C | DA
Best regards,
Cell C's reply12 Nov 2025, 07:45
Official
Dear Natassha,
Sidwell from our support team has confirmed that he has contacted you. The issue with your account has been resolved, and a confirmation letter has been issued to you.
Thank you for giving us the opportunity to address this matter and make things right.
Cell C | DA
Sidwell from our support team has confirmed that he has contacted you. The issue with your account has been resolved, and a confirmation letter has been issued to you.
Thank you for giving us the opportunity to address this matter and make things right.
Cell C | DA
Best regards,