Hanging in limbo with Cell C

<p>Last month, my Cell C data contract expired and I cancelled it.</p> <p> </p> <p>On 31/10/2016, Cell C Cavendish Square told my son he could continue to use the same contract number and sold him a data bundle of 100GB of data at a cost of R 999-00 (note that the number in question appears on the receipt).</p> <p> </p> <p>Cell C have now cancelled the number which means we can't use the data bundle which was paid for.</p> <p> </p> <p>I reported the matter to cell c and was called by one of their agents from 084140 on 24th November. The agent promised to get back to me in two days time.</p> <p> </p> <p>Since then I have heard nothing despite numerous emails to ********** . The case reference number Incident: 161 ********** 15 seems to have been removed from their system, as I called the call centre and they couldn't find anything - is this a deliberate attempt to mess me around?</p> <p> </p> <p>It is degrading to repeatedly phone cell c's call centre and repeat the same story over and over again.</p> <p> </p> <p>Cell C please show your clients the proper respect! Either give us the data or give us a refund! We need an answer!</p> <p> </p> <p> </p>