MN
Matsie N
1 reviews | Active since Jun 2014
21 Feb 2018, 13:58
handover account
I had paid Cel C in April 2017 to date payment is not captured, Cel C stupid consultant called me over and over to ask me for same thing, I logged a complaint with Hello peter in January again *********** consultant called me and expected to run around for proof of payment that I have emailed to Cel C southgate. Cel C is a big financial institution that cannot hire a whole lot of stupid consultant who doesn't wona take responsibility to satisfy their client but shift the blame. is there anyone in top management to advice me what is so difficult to trace a payment that I have emailed to CelC you name walkin store, legal department to make things worse I am handed over for the money I paid to CelC account 10 months ago. Now am going to get ITC report if it happens that am listed by CelC tables will turn I was patient enough for nothing
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Replies (4)
Cell C's replyOfficial
21 Feb 2018, 15:14Good afternoon Matsie
We will ensure that this matter is sorted and I'm sure you still be required to forward your proof of payment as it will assist with the investigations.
Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
Best regards,
Cell C's reply21 Feb 2018, 15:14
Official
Good afternoon Matsie
We will ensure that this matter is sorted and I'm sure you still be required to forward your proof of payment as it will assist with the investigations.
Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
Best regards,
MN
Matsie N's updateReviewer Update
21 Feb 2018, 15:36proof of payment is attached I will be glad if you print it and forwarded to however who will calling me, and surely I don't need any more calls from CelC ALL that I need is reply "case closed" and ITC report
MN
Matsie N's update21 Feb 2018, 15:36
Reviewer Update
proof of payment is attached I will be glad if you print it and forwarded to however who will calling me, and surely I don't need any more calls from CelC ALL that I need is reply "case closed" and ITC report
Cell C's replyOfficial
22 Feb 2018, 09:59Kindly refer to the email Moses sent for further assistance.
Regards
Cell C | PN
Best regards,
Cell C's reply22 Feb 2018, 09:59
Official
Kindly refer to the email Moses sent for further assistance.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
23 Feb 2018, 09:50Moses confirmed that he has contacted you and provided interim feedback.
Regards
Cell C | PN
Best regards,
Cell C's reply23 Feb 2018, 09:50
Official
Moses confirmed that he has contacted you and provided interim feedback.
Regards
Cell C | PN
Best regards,