DP
Donovan P

1 reviews | Active since May 2012

09 Feb 2018, 14:58

Hander over for an up to date account?????

I have been pestered by a company called Near debt management for the last 6 months advising me that I have been handed over by Cell C for 112.94 ref ********** 90 . I contact cell C and they say nope your account is up to date . Try to get someone in their legal department to advise what is happening is even more of a nightmare. I have three contracts with cell c up to date and will cancel them asap. I cannot deal with incompetence like this

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Replies (3)
Cell C
Cell C's reply09 Feb 2018, 15:18
Official

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist.

Regards
Cell C | PN

DP
Donovan P's update19 Feb 2018, 13:57
Reviewer Update
Thank you to Cell c for the response. Confirmed error on their side and will have it rectified. But again I was harassed by the company for the outstanding money and all they say is take it up with cell c. Jees why did I ever join Cell C....
Cell C
Cell C's reply20 Feb 2018, 10:08
Official

As per the system, a request has been sent to Nudebt to retract the file.

Regards

Cell C | PN