1 reviews | Active since Nov 2017
Handed to lawyers due to lack of communication from Cell C staff.
Me, as a new-comer when it comes to life, took out a contract at Cell C. The women told me the I had options between a closed account and a “open” account. I chose the closed account because of my not so big stream of income and had no intentions of going over my monthly limit to pay. I then had the idea that I could buy data with my airtime I recieved each month. I did so, never checking my data balances and continued for a few months, knowing my account is closed.
Then came the day they told me that all these “data bundles” I bought built up? I was in arrears!? Never recieving any info on this. The fact still stood that my account is closed and I couldnt exceed my budget!!!? Now I am R6000 in debt (maybe more now) because the money keeps piling up? Please. This is thievery!!! You blacklist me because of your lack of information given?
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
