1 reviews | Active since May 2010
handed over without clearing account
I cancelled both my contracts last year also with a big fight.my sons line ***) last payment was for June 2015 and my line ***) was for July 2014. i remembered i spoke to a coloured lady who helped me sorted out the cancellations and confirmed it was cleared and cancelled. now suddenly i get an sms from Nudebt that i am handed over for R149. NO One form Cell c contacted me last year to say i was still in arrears, but now i am threatened by Nu debt i will be black listed if i dont pay the amount. if this account is not sorted out by Cell C and my name cleared i will take this further with the NCR. your poor service is totally unacceptable and i demand this to be sorted out without me paying anything. i am not scared to take Cell C on with the NCR as i know i paid up my account and it was confirmed to me.
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
