CE
Chantelle E
1 reviews | Active since Nov 2022
25 Nov 2022, 07:45
Handed over by Cell C but then they deduct the full amount
Cell c has handed me over about 4 mpnths ago to Hammond attorneys. I have an arrangement with Hammond aytorneys in which i am paying them off already for 3 months. I got my pay today and Cell C deducted the full outstanding amount which is already handed over and has amounts already paid as well. The account is not with Cell C anymore. How the hell do you take my money of i have been handed over and paying the attorneys. This is very very bad service. I have left another review already on hello peter in which cell C has been dealing with for over 2 weeks already with no answer. This is very bad service.
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Replies (1)Cell C's replyOfficial
25 Nov 2022, 08:03Dear Chantelle Engelbrecht Thank you for contacting Cell C regarding your account. Please receive our apologies for the unpleasant experience, customer satisfaction is important to us.
Kindly be advised that we have escalated the matter to our team for assistance, please expect a call for us Regards^MN
Kindly be advised that we have escalated the matter to our team for assistance, please expect a call for us Regards^MN
Cell C's reply25 Nov 2022, 08:03
Official
Dear Chantelle Engelbrecht Thank you for contacting Cell C regarding your account. Please receive our apologies for the unpleasant experience, customer satisfaction is important to us.
Kindly be advised that we have escalated the matter to our team for assistance, please expect a call for us Regards^MN
Kindly be advised that we have escalated the matter to our team for assistance, please expect a call for us Regards^MN
