BM
BUSI M

1 reviews | Active since Mar 2024

19 Aug 2024, 10:18

HANDED OVER

I HAVE BEEN COMPLAINING ABOUT A CONTRACT THAT I CANCELED ,I WAS TOLD TO PAY 500 AND SOMETHING ,I PAID 600 COS I WANTED TO CUT TIES WITH CELLC ....NOW I HAD RECEIVED A CALL THAT I AM OWING CELLC AND MY ACCOUNT HAS BEEN HANDED OVER WHAT THE **** IS WRONG WITH YALL..I DONT OWE YOU ****..FIX THIS ..FIX IT ..I AM TIRED OF YOU PEOPLE

0
Replies (2)
Cell C
Cell C's reply19 Aug 2024, 11:07
Official
Dear BUSI MAHLANGU
Thank you for contacting us. 

We sincerely apologize for the unpleasant experience and sorry to hear that you have cancel your contract with us. 

The matter will be escalated to our support team for assistance. We will be in touch. 

Regards
Cell C | NT
BM
BUSI M's update20 Aug 2024, 10:00
Reviewer Update
so your social media agent called me and told me an amount to pay, I paid extra but i am handed over ...now yesterday i have been told that the system updated the correct amount only recently ????Cellc you ****en ****mers ..what's the point of having systems if your system generates false information. THE AUDECITY OF EVEN HANDING ME OVER FOR SOMETHING YOUR AGENTS COULDNT EVEN PICK UP ON YOUR ****** SYSTEM... now i am the one at fault. What must one do to cut ties with you people. You make me sick nxa