TM
Tebello M
1 reviews | Active since May 2018
15 Oct 2019, 17:16
HALLORD
Hollard and Cellc have the worst service ever i just want to cancel my insurance and contract phone with them . I lost my phone just because i lost the box due to relocation they dont want to process my claim ,when i call they sending me from pillar to post ,i already spoke to 6 consultant all of them are giving me different answers ,non of them is assisting me at all. I make sure i pay them every month but the only time i have lost my phone they fail to assist me ,instead they taking me from pillar to post and the last words they gave me was that they will call me and ,till to date no1 called me .
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
16 Oct 2019, 07:42Good Day Tebello
We want to thank you for bringing this issue to our attention. In order, for us to be able to assist you with this issue your details are needed like your Cell C + ID number and your contact details.
Please respond to email we sent you request for your details.
^NS
We want to thank you for bringing this issue to our attention. In order, for us to be able to assist you with this issue your details are needed like your Cell C + ID number and your contact details.
Please respond to email we sent you request for your details.
^NS
Best regards,
Cell C's reply16 Oct 2019, 07:42
Official
Good Day Tebello
We want to thank you for bringing this issue to our attention. In order, for us to be able to assist you with this issue your details are needed like your Cell C + ID number and your contact details.
Please respond to email we sent you request for your details.
^NS
We want to thank you for bringing this issue to our attention. In order, for us to be able to assist you with this issue your details are needed like your Cell C + ID number and your contact details.
Please respond to email we sent you request for your details.
^NS
Best regards,
TM
Tebello M's updateReviewer Update
16 Oct 2019, 15:50Hi thank you for getting back to me i hope you will be the only person that will resolve my situation since i lost my phone and all your sales consultant are telling me multiple stories .
Tebello Ramaditse/motsamai
***
***
ID:***
TICKET NO: 166905 AND 234701
So i was also given ref number(***5) which it does not exit according to the last agent i spoke to SAMKELO SEKOBI
Tebello Ramaditse/motsamai
***
***
ID:***
TICKET NO: 166905 AND 234701
So i was also given ref number(***5) which it does not exit according to the last agent i spoke to SAMKELO SEKOBI
TM
Tebello M's update16 Oct 2019, 15:50
Reviewer Update
Hi thank you for getting back to me i hope you will be the only person that will resolve my situation since i lost my phone and all your sales consultant are telling me multiple stories .
Tebello Ramaditse/motsamai
***
***
ID:***
TICKET NO: 166905 AND 234701
So i was also given ref number(***5) which it does not exit according to the last agent i spoke to SAMKELO SEKOBI
Tebello Ramaditse/motsamai
***
***
ID:***
TICKET NO: 166905 AND 234701
So i was also given ref number(***5) which it does not exit according to the last agent i spoke to SAMKELO SEKOBI