1 reviews | Active since Feb 2015
HAD ENOUGH OF CELL C AND THEIR INCOMPETENCE
Cell C is as useless as it comes !!!! We cancelled our contract months ago, and battling to get our refund, which is due !!! Also I refuse when a an advisor from Cell C phones me, to do a securty check. They have my cell number, when they phone - I acknowledge that I am who I am, and they still want me to verify everything else. Are they too dumb, to understand why I wont do a security check when they phone me - I have tried to explain it to me. It should be for when you phone them, and not when they phone you !!!!
What a bunch of !!!!
Good afternoon Melanie
Our consultants have to follow specific business rules when handling customer queries or requests and a security check is mandatory.
Whether you call in or they call you, a security check must be done.
Regards
Cell C | PN
Good afternoon Melanie
Our consultants have to follow specific business rules when handling customer queries or requests and a security check is mandatory.
Whether you call in or they call you, a security check must be done.
Regards
Cell C | PN