DL
Deon L
1 reviews | Active since Sept 2025
16 Mar 2026, 14:23
Had enough.
Still being contacted by Cell C via sms, even after I told them I'm NOT INTERESTED in any service or products and they must remove my number from the system.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
17 Mar 2026, 13:08We appreciate the clarification. The SMS you received was a service‑related survey message and not a marketing communication. These messages are triggered automatically after an interaction with our support team and are not part of promotional or marketing campaigns.
Your request to block marketing communications has been actioned as confirmed, and this block applies specifically to promotional/marketing content.
Kind regards,
Cell C | TM
Your request to block marketing communications has been actioned as confirmed, and this block applies specifically to promotional/marketing content.
Kind regards,
Cell C | TM
Cell C's reply17 Mar 2026, 13:08
Official
We appreciate the clarification. The SMS you received was a service‑related survey message and not a marketing communication. These messages are triggered automatically after an interaction with our support team and are not part of promotional or marketing campaigns.
Your request to block marketing communications has been actioned as confirmed, and this block applies specifically to promotional/marketing content.
Kind regards,
Cell C | TM
Your request to block marketing communications has been actioned as confirmed, and this block applies specifically to promotional/marketing content.
Kind regards,
Cell C | TM
Cell C's replyOfficial
17 Mar 2026, 13:29We understand your concern and apologize for the inconvenience caused.
We have noted your request to stop all communications from Cell C, including marketing, service‑related surveys, WhatsApp messages, phone calls, and SMS of any kind.
Should you continue receiving any communication after this process is finalized, please inform us, and we will investigate the matter urgently.
Kind regards,
Cell C | TM
We have noted your request to stop all communications from Cell C, including marketing, service‑related surveys, WhatsApp messages, phone calls, and SMS of any kind.
Should you continue receiving any communication after this process is finalized, please inform us, and we will investigate the matter urgently.
Kind regards,
Cell C | TM
Cell C's reply17 Mar 2026, 13:29
Official
We understand your concern and apologize for the inconvenience caused.
We have noted your request to stop all communications from Cell C, including marketing, service‑related surveys, WhatsApp messages, phone calls, and SMS of any kind.
Should you continue receiving any communication after this process is finalized, please inform us, and we will investigate the matter urgently.
Kind regards,
Cell C | TM
We have noted your request to stop all communications from Cell C, including marketing, service‑related surveys, WhatsApp messages, phone calls, and SMS of any kind.
Should you continue receiving any communication after this process is finalized, please inform us, and we will investigate the matter urgently.
Kind regards,
Cell C | TM