Had a query, called the helpline first as for my elderly neighbour who didn't want to go instore especially

Dear Deb De Wet,

Thank you for reaching out to Cell C regarding your recent customer service experience.

We apologize for the frustration you encountered with our customer support department, we take customer satisfaction very seriously and will be investigating this matter to ensure it does not happen again.

We are pleased to hear that Cameron at the Cell C Blue Route Mall was able to assist you promptly and courteously, your kind words and compliment have been shared with her.

Your feedback is invaluable to us, as it helps us improve our services and we are committed to providing a better experience in the future.

Kind regards,
Cell C | MN