1 reviews | Active since Dec 2009
Growing Potatoes on Mars
As promised, here is the October update.
Above is what Cell C has done to remedy the situation. Yes, they've done NOTHING at all something they seem to be getting pretty good at.
So, if you're reading this, please, do yourself a favor. If you get a tablet from Cell C - while you are in the store, open it up, switch it on, eject the sim try, make sure that it comes out, then put it back in. I received a tablet from them, and the tray was damaged [the tray would not go back in after being ejected] after 2 months of back and forth I was eventually able to send the tablet for 'assessment' a few days later I was advised that somehow, I'd voided the warranty by damaging a component that is impossible to get to unless you work for NASA or Samsung. the cost of repairs was more than the tablet is worth. Again, after a bit of back and forth one of the cell c staff members basically imp**** that I'd **** about the tablet [read my previous review if you want that horror story].
It's now the second week of October and I STILL have a tablet that isn't fully functional.
I am still stunned about what happened. after waiting 6 years, I decided to finally upgrade, only for the experience to turn into a horror story of bad experience and being called a ****. The irony is that over the years some really fantastic people at cell c have stepped up and blown my mind with fantastic service - only to have it all erased by this experience.
I WILL NEVER DO BUSINESS WITH YOU GUYS AGAIN.
see you in November.
Thank you for reaching out to us.
We apologize or the unpleasant service you have experienced. Kindly visit your nearest Cell C store and book in the device for repairs.
^PN
Best regards,
Thank you for reaching out to us.
We apologize or the unpleasant service you have experienced. Kindly visit your nearest Cell C store and book in the device for repairs.
^PN
Best regards,
