NM
Ntokozo M

1 reviews | Active since Sept 2012

05 Apr 2018, 17:44

#GreatBusiness. Cell C data matter resolved effectively.

#GreatBusiness. Got a lovely call from Lungile from CellC Social. She resolved my query and complaint quickly. I was refunded my money immediately. Now Im back to that happy place where we were with CellC. But their technical team must look into blocking their system from allowing two bundles at the same time, it must reject it on attempt. And send a message that a bundle is loaded and its available balance thereof., if the Whatsapp data is depleted before 30 days, they can perhaps have an option to cancel the active bundle and load a new bundle.

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Replies (1)
Cell C
Cell C's reply06 Apr 2018, 08:21
Official

Thank you for taking the time to express your gratitude in letting us know of your appreciation. We will forward your compliment to Lungile and her superior.

Have a lovely day further.

Regards
Cell C | PN