NF
Neil F

1 reviews | Active since Apr 2015

29 Oct 2016, 12:06

Great Service Woodlands Boulevard

<p>Thank you to Hazel from Cell C Woodlands Boulevard who went out of her way to help me with a difficult issue regarding a contract upgrade mistake. She ensured that is was sorted promptly and kept me informed all the way. This could have easily turned out to be a serious complaint on Hellopeter, but her great customer service changed it into a compliment. She's an asset to the branch & company.</p>

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Replies (1)
Cell C
Cell C's reply31 Oct 2016, 07:32
Official

Great service indeed! We will convey your compliment to Hazel and her manager for further recognition. We're happy with the way she assisted you and for turning this complaint into a compliment.

We continuously strive to keep our customers happy and satisfied.

Have a lovely day further.

Regards
Cell C | PN