GV
Gavin V
1 reviews | Active since Dec 2009
19 Jul 2022, 10:33
Great service, poor after sales service.
Your guys processed my upgrade very efficiently. However, the device I received is faulty. I phoned in and as advised that I need to go to one of your branches - which I did. Your branch said they can send the device in for repairs and that I'd be charged for same. I'd like the device to be replaced or the upgrade cancelled - you can collect the device from the same address you delivered it too.
Helpful (0)
Replies (7)0
Replies (7)GV
Gavin V's updateReviewer Update
19 Jul 2022, 14:51Hi There, no it hasn't been booked in. The Sandton branch guys said that if they booked it in, I'd be charged a fee.
GV
Gavin V's update19 Jul 2022, 14:51
Reviewer Update
Hi There, no it hasn't been booked in. The Sandton branch guys said that if they booked it in, I'd be charged a fee.
GV
Gavin V's updateReviewer Update
20 Jul 2022, 09:57ok, how do I book it in for assessment ? the sandton guys were very unhelpful when I went to them on the 8th. can someone call me to advise - ***
GV
Gavin V's update20 Jul 2022, 09:57
Reviewer Update
ok, how do I book it in for assessment ? the sandton guys were very unhelpful when I went to them on the 8th. can someone call me to advise - ***
GV
Gavin V's updateReviewer Update
28 Jul 2022, 08:438 days later and nothing has happened.
GV
Gavin V's update28 Jul 2022, 08:43
Reviewer Update
8 days later and nothing has happened.
GV
Gavin V's updateReviewer Update
05 Aug 2022, 14:30Apologies. You can also use my cell c phone number that is always on me.
GV
Gavin V's update05 Aug 2022, 14:30
Reviewer Update
Apologies. You can also use my cell c phone number that is always on me.
GV
Gavin V's updateReviewer Update
08 Aug 2022, 08:38Good Morning, you can use
- *** [I am at this number for most of today - then from wednesday to friday]
- ***
regards.
- *** [I am at this number for most of today - then from wednesday to friday]
- ***
regards.
GV
Gavin V's update08 Aug 2022, 08:38
Reviewer Update
Good Morning, you can use
- *** [I am at this number for most of today - then from wednesday to friday]
- ***
regards.
- *** [I am at this number for most of today - then from wednesday to friday]
- ***
regards.
GV
Gavin V's updateReviewer Update
11 Aug 2022, 09:58it has now been over a month and I have not had a single days use of the device.
GV
Gavin V's update11 Aug 2022, 09:58
Reviewer Update
it has now been over a month and I have not had a single days use of the device.
GV
Gavin V's updateReviewer Update
15 Aug 2022, 13:16How about you give me a name and number to call ? I am tired of this unproductive back and forth.
I am in sandton 3 days a week and working from home for the other 2
I can be contacted on *** or ***
the way I feel right now, I'm happy to give back the tablet and cancel the upgrade.
I am in sandton 3 days a week and working from home for the other 2
I can be contacted on *** or ***
the way I feel right now, I'm happy to give back the tablet and cancel the upgrade.
GV
Gavin V's update15 Aug 2022, 13:16
Reviewer Update
How about you give me a name and number to call ? I am tired of this unproductive back and forth.
I am in sandton 3 days a week and working from home for the other 2
I can be contacted on *** or ***
the way I feel right now, I'm happy to give back the tablet and cancel the upgrade.
I am in sandton 3 days a week and working from home for the other 2
I can be contacted on *** or ***
the way I feel right now, I'm happy to give back the tablet and cancel the upgrade.