Great service from Cell C

I recently had to take out a new contract. I had been with a Vodacom and was very unhappy with their service. I then decided to go to MTN as I had been with them before. I tried to take out a new contract. Long story short... 5 days and numerous phone calls later i still hadn't heard anything from them... lots of stories. I then drove to their store. They told me that my contract had been declined due to a system error? They were not willing to help and when I told them I will go over to Cell C they said ok.

So yesterday I went to the Cell C store in Menlyn... what a wonderful experience. The consultant Obed helped me and was very knowledgeable about the contracts. I am a self employed doctor and was on maternity leave the last 4 months. He explained that I will need a letter from my accountant to verify my income as I do not receive any payslips. I had to leave the store due to work related matters before the process was finalised but he kept in contact with me the whole time via email and phone. After work everything was finalised and I returned to the store to sign the contract and to pick up my phone. He explained everything very well. I have been on a contract with all the other providers for the last 16 years and never have they communicated the contract/etc so well as today.

I would like to thank Obed and the store manager Elvis for their excellent service! You guys are fantastic!