1 reviews | Active since Mar 2015
Great, friendly, helpful service
Would just like to say thank you very much to Xolisa & Brilliant Mashego who responded to me via Cell C's twitter account and then sorted out my issue. I had gone in to the Cavendish Square branch to get a 64GB Rose Gold iPhone 6S, but unfortunately they were out of stock. I was told by in-store assistants that it would take a few days to get the phone in stock again. However, a week went by without anyone contacting me to let me know they still don't have it. I tweeted the Cell C account inquiring about when they would get stock and got in touch with Xolisa (XD), who then had Brilliant call me to set up my contract, emailed me the documents I needed to sign, and couriered the phone to me. This took about 3 days. Well done on a \Brilliant"service! I am a happy first time customer."""
Thank you for bringing this kind gesture to our attention. We are delighted to hear that you have received such great service from Xolisa and Brilliant.
We are proud to have them as part of the Cell C team and will forward this compliment to their direct managers for further recognition.
Have a lovely day further.
Regards
Cell C | PN
Thank you for bringing this kind gesture to our attention. We are delighted to hear that you have received such great service from Xolisa and Brilliant.
We are proud to have them as part of the Cell C team and will forward this compliment to their direct managers for further recognition.
Have a lovely day further.
Regards
Cell C | PN
