Gratitude to excellent employee at Greenacres

I must take a moment and express my heartfelt gratitude at the service I received from Kazi at the Greenacres main branch. I have been experiencing endless problems since I took out a contract with CellC in November last year. Part of these problems have been fueled by miscommunication between myself and the CellC shop in Greenacres as well as the national call centre. <br> <br> Kazi took time to assist in resolving the matter and provided the ray of sunshine that I needed in an otherwise usually gloomy and frustrating situation. I think when employees go the extra mile as Kazi did they deserve at least to be commended for their service. Kazi has at the very least managed to restore my hope that CellC is not necessarily a bad company but could perhaps do with more people like her. <br> <br> Although my overall situation has not been resolved to my ultimate satisfaction but I am at least walking away knowing that someone did everything in their power to make the matter bearable. And at times this is all a customer wants. <br> <br> Again I want to say thank you to Kazi and wish her all the best in her career development. <br>