Got disrespected by a CellC Customer Rep

M y iPhone died on me and I was expecting an important call. I resolved to buy a new phone from MTN but I could only afford a phone that takes a normal simcard. MTN did not have any adapter.<br> <br> I walked into Cell C boulders with a proof of residence and drivers licence. asked the lady by the name of Selina (Dark in complexion) if she could sell me a sim card adapter. she refused to help me asking me to give her my ID.<br> <br> I told her that I had only my drivers license and printed a proof of residence from FNB. she categorically refused citing that I might be buying the sim card for *****. I begged her that she could even just Rica the sim, destroy the actual simcard and just give me the adapter. <br> <br> she went on insisting that she is following procrdures. I left Cell C shop after being insulted and got a blank sim card from CNA at R0.50 whereas at CellC the sim card was priced at R10.<br> <br> If CellC customer service representatives are taking customers for granted? I think my money will never contribute to the company's turnover.