RS
Riaan S

1 reviews | Active since Sept 2012

03 Nov 2022, 18:14

Goodbye sinking cellc

Cell C. I've had a contract with you guys for 6 years now. And been on prepaid for even longer as my records will show. But through all the years of support the signal quality has really gone from bad to a joke! In Johannesburg South... Mainly in Springfield and Tulisa park, Johannesburg. The signal is really poor. I know it won't be fixed because the knobs in this country seem to think it's normal to get money for nothing!! So I'll just say that on prepaid I've gone over to Telkom and the contract I'm currently on will be my last. Just facts. Cheers!

0
Replies (1)
Cell C
Cell C's reply03 Nov 2022, 20:39
Official
Good evening Riaan,

Thank you for contacting us regarding the network issues.

Please receive our apologies for the unpleasant experience you have had with us. We kindly request an opportunity to escalate the matter to our Networks Department for further investigation on the issue. Should you allow us, kindly confirm your email address for us to send you a network investigation form.

Once the form is completed and returned to us, we will escalate the matter for investigation.

^TN

Best regards,