1 reviews | Active since Sept 2009
Thank you Cell C for proving to me once and for all that it is not incompetence, but lack of care that has led you to cancel my simcard/contract without warning. Despite promises to correct the error, you have so far shown very little inclination to resolve the matter. <br> I contacted you to indicate that I would not be renewing my contract in May due to poor network service in Century City. You admited as much and pointed out that you were working on a solution that would only be effective in 2 years. You showed no interest in resolving the matter, hence my request not to renew my contract. I was contacted by your Retentions department and as soon as they hung up, I was not able to access my telephone. My simcard was disabled without warning and consequently I have not been able to access the telephone service since my sim card is now a dud. I spoke to a useless consultant and eventually because of his rudeness, I asked for a supervisor who made promises to resolve the issue. So far, no such efforts have been made and they have not bothered to contact me. Obviously, Cell C does not care for my business which is their prerogative. I will refuse to pay.
Best regards,
Best regards,
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